In order to provide a service to you, you will need to supply certain data. When you submit an enquiry, personal information will be required in order to contact you. This may include your name, address, email address, and telephone numbers. Additional information may be required in order to provide you with more details and offer the best treatment to meet your needs.
Detailed notes of sessions and background information that you supply are kept securely in paper and electronic format. The paper records are promptly destroyed securely and in any event within 2 weeks of creating the record.
Online records are kept securely indefinitely in order to treat you effectively again in the future should you require it and in the event that disclosure is required by law.
You do not have to consent to the collection of this information; however, if you choose not to provide it, we may not be able to work with you.
You have a number of rights under the law and can read ore about these at the Information Commissioner’s Website.
If you wish to see your file, then please make a request in writing to Michael Pughsley, the Data Processor at:
2 Rainford House
London N7 7HP
ICO Registration Number: ZA538168
I will provide you with the information within 30 days of your request.
You have the right to request changes to any information I hold that is factually inaccurate. If you believe any of the information is incorrect then please let me know as soon as possible and I will make the relevant changes.
You have the right to request that I securely destroy information that I hold about you.
You do not need to disclose personal information in order to access this website. You can browse without any restrictions or requirements. If you decide to share personal information via email, it will be used according to this statement of privacy.
Help to Improve
The information that you disclose will help to contact you and develop an effective service based upon your objectives for therapy. This also helps to improve the treatment techniques over successive sessions, in order to achieve the most effective results.
Once you have enquired for further information, you will be contacted via the most convenient method for a consultation.
Your information is confidential to you. Unless you have given consent or the law requires, I will not disclose your information to third parties. If you have agreed to the sharing of your personal information, then only appropriate information will be shared with the third party you have given consent for me to contact. This may include medical practitioners or other complimentary therapists working with you.
Website Visitor Tracking Information
When you visit this website, a third party service called Google Analytics collects standard Internet log information and details of visitor behaviour patterns. We do this to identify things such as the number of visitors to our site and which pages are looked at. This information is only processed in a way which does not reveal your identity. We do not allow Google to make any attempt to find out the identities of those visiting this website.
Cookies are small files which are placed on your computer’s hard drive so that it can analyse web traffic to our website. Through this we can see which of our website’s pages are being viewed. Most web browsers automatically accept cookies but you can modify your settings to decline them if you prefer. If you choose to do this you may find that you cannot make full use of our website.